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If your baggage is delayed more than 12 hours, we guarantee to refund you the shipping costs.
When you send your luggage with us, it is guaranteed to arrive on time.
If your luggage is delayed more then 12hours, we will reimburse you up to $500 for incidental expenses.
No matter for what reason your US domestic trip was canceled, we guarantee that your luggage will be shipped back to you at no charge.
We understand time is valuable to our customer. That is why we set very high standards to our services.
